Business Development Representative
2 weeks ago
About Us
Financeit is a leading provider of point-of-sale financing solutions for home improvement and retail organizations in Canada. Our platform empowers businesses to close more sales by offering customers affordable monthly payment options, making it easier for them to invest in their next big project.
We're a company that values collaboration, inclusivity, fairness, and respect, and we're looking for a talented individual to join our team as a Business Development Representative - Merchant Loyalty Specialist.
Job Summary
This role involves managing merchant relationships and working closely with business owners, finance managers, and sales agents across Canada to drive growth and increase customer satisfaction. As a Business Development Representative - Merchant Loyalty Specialist, you will be responsible for developing, maintaining, and managing relationships with our business partners and internal stakeholders, driving growth with existing partners, and ensuring compliance to our approval and risk requirements.
Responsibilities
- Develop and maintain strong relationships with our business partners and internal stakeholders to drive growth and increase customer satisfaction.
- Drive growth with existing partners by reactivating underperforming accounts and expanding volume.
- Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
- Use expert product knowledge and sales consultation to increase partner activity and ensure new employees at merchants are fully trained on the Financeit platform.
- Ensure compliance to our approval and risk requirements and work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey.
Requirements
- BA degree or equivalent practical experience.
- 2+ years of experience with hands-on direct sales and relationship management.
- Experience in consumer lending, SaaS or financial services is preferred.
- Demonstrated expertise in managing successful business-to-business sales and service relationships is an asset.
- You know your way around a CRM, ideally Salesforce.
- Strong interpersonal, communication, and customer service skills—able to build rapport and handle various client needs effectively.
- Ability to multitask and meet deadlines under pressure.
What We Offer
- Competitive salary range: $80,000 - $110,000 per year.
- Performance-based bonus.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Flexible work schedule, including evenings.
Next Steps
If you're a motivated and organized individual with strong communication and customer service skills, we'd love to hear from you. Please submit your application and we'll contact you if you become selected for a phone interview.
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