Commercial Account Manager

7 days ago

Ottawa, Ontario, Canada BrokerLink Full time

About BrokerLink

BrokerLink is a leading insurance brokerage firm that values integrity, respect, and customer-driven excellence. We strive to create a diverse and inclusive work environment where our team members can thrive.

Our Culture

We're looking for like-minded individuals who share our passion for delivering exceptional customer service and professionalism. Our team is dedicated to helping people, and we're committed to investing in our employees' growth and success.

Job Summary

We're seeking a Commercial Account Manager to join our team in Ottawa, working out of our Antares Branch. As a key member of our team, you'll be responsible for providing top-notch service to our clients, managing commercial insurance accounts, and driving business growth.

Key Responsibilities

  • Manage commercial insurance accounts, including answering client calls, processing paperwork, and providing advice on insurance options.
  • Work closely with the Commercial Insurance Account Executive to provide exceptional service to our clients.
  • Source and obtain additional information requested by underwriters, complete applications, and issue insurance certificates.
  • Process endorsements, invoices, and follow up on payments.
  • Communicate with insurance companies, negotiate with underwriters, and follow up on claims status.

Requirements

  • High school and/or post-secondary education.
  • 2-5 years' experience in an office environment.
  • Commercial insurance experience is an asset.
  • RIBO License is an asset.
  • Exposure to Epic is an asset.
  • Previous sales experience is an asset.
  • Demonstrated ability to handle multiple priorities successfully.
  • Strong analytical and organizational skills.
  • Excellent verbal and written communication skills.

What We Offer

  • Flexible health and dental insurance benefits package.
  • Personal spending amount to invest in your healthy lifestyle.
  • RRSP - Registered Retirement Savings Plan with company matching.
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect.
  • 'Dress for your day', dress according to your daily schedule.
  • Competitive compensation package with bonus aspect.
  • Employee discount program, including Apple, Bell, Rogers, and more.
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year.
  • Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023.

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