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Commercial Lines Insurance Account Manager

2 months ago


Ottawa, Ontario, Canada Navacord Full time

Job Summary:

The Commercial Lines Insurance Account Manager would support the Account Executive and Team Leader in servicing a portfolio of high-quality construction insurance business.

This is a unique opportunity to join a boutique specialty commercial brokerage with a differentiated value proposition, which provides for a differentiated career experience with formidable recognition, career fulfillment, and professional growth.

Petrela, Winter & Associates, a Navacord Broker Partner, is a recognized leader in construction risk in Canada, serving many of the Ottawa Region and Eastern Ontario's leading contractors since its inception over 40 years ago.

Key Responsibilities:

  • Manage a renewal book of construction insurance business, including day-to-day client service, marketing, renewals, and project-specific and specialty coverages.
  • Ensure responsive and time-sensitive service and renewals provided in accordance with PWA best practices and procedures.
  • Manage account documentation, including routine inquiries, quotes, binders, statements of values, insurance contracts, endorsements, cancellations, etc.
  • Review clients' current coverage and exposures, loss experience, and analyze risk to determine product/service requirements.
  • Coordinate administrative client support with PWA's support team.
  • Insurance market relations and fostering productive and high-functioning relationships with underwriters.
  • Maintain up-to-date broker management system (EPIC) workflow documentation and ensure workflows are followed.
  • Collaborate with Bond Department Client Managers as required.
  • Actively develop an increased knowledge of related insurance products and client needs.
  • Participate in client meetings as necessary.
  • Participate in training and professional development courses to enhance skills and industry knowledge.
  • Maintain positive working relationships with clients, markets, and PWA colleagues.

Requirements:

  • Minimum 3 years of commercial insurance experience required in an Account Manager role.
  • Preference given to candidates with construction insurance experience.
  • R.I.B.O. license required.
  • Solid understanding of policy wordings/coverages and proven negotiation skills.
  • Strong attention to detail, time management, problem-solving, and analytical skills.
  • Ability to be a self-starter with strong written and oral communication skills and organizational skills.
  • Advanced proficiency with MS Office suite, and preference given to candidates with EPIC experience.