Front Desk Associate

2 weeks ago


Canmore, Canada Banff Caribou Properties Ltd. Full time

Job Title: Front Desk Agent

Job Summary: We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Investigate and resolve guest complaints and issues in a professional and courteous manner.
  • Register arriving guests, assign rooms, and process room changes.
  • Process group arrivals and departures, and handle room reservations.
  • Provide information on hotel facilities and services, as well as local attractions and points of interest.
  • Exchange foreign currency and process guest departures, including calculating charges and receiving payments.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Follow emergency and safety procedures, and perform light housekeeping and cleaning duties as needed.
  • Provide exceptional customer service, including answering phone calls and relaying messages.
  • Assist guests with special needs, and contact customers to deliver requested wake-up calls.

Requirements:

  • Secondary (high) school graduation certificate.
  • Will train.
  • Attention to detail, ability to work in a fast-paced environment, and standing for extended periods.
  • Excellent oral communication skills, and ability to work under pressure.
  • Client focus, efficient interpersonal skills, flexibility, reliability, and team player.

Benefits:

  • Dental plan.
  • Health care plan.
  • Other benefits.

Work Information:

  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Coast Canmore Hotel and Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and...

  • Front Desk Associate

    2 weeks ago


    Canmore, Canada Banff Caribou Properties Ltd. Full time

    Job SummaryBanff Caribou Properties Ltd. is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving guests and assign roomsInvestigate...

  • Front Desk Associate

    2 weeks ago


    Canmore, Canada Banff Caribou Properties Ltd. Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues...

  • Front Desk Associate

    3 weeks ago


    Canmore, Canada Banff Caribou Properties Ltd. Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a skilled Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Investigate...


  • Canmore, Canada Banff Caribou Properties Ltd. Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a skilled Front Desk Agent to join our team at Banff Caribou Properties Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a high level of accuracy and efficiency in all aspects of their work.Responsibilities:...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job Title: Hotel Front Desk ClerkWe are seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre.Job Summary:The Hotel Front Desk Clerk is responsible for providing exceptional guest service, handling room reservations, and maintaining accurate records. This role requires strong...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job Title: Hotel Front Desk ClerkWe are seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre.Job Summary:The Hotel Front Desk Clerk is responsible for providing exceptional guest service, handling room reservations, and maintaining accurate records. This role requires strong...

  • Front Desk Agent

    5 months ago


    Canmore, Canada Canmore Downtown Hostel Ltd. Full time

    Front Desk Agent There is no staff accommodation available with this position. We are seeking a dedicated and enthusiastic Front Desk Agent to join our team. You will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests. **Duties**: - Greet and welcome guests as they arrive at the front...

  • Front Desk Associate

    3 weeks ago


    Canmore, Canada Banff Caribou Properties Ltd. Full time

    We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key...

  • Front Desk Agent

    5 months ago


    Canmore, Canada Canmore Downtown Hostel Ltd. Full time

    Front Desk Agent Start date: December 10th STAFF ACCOMMODATION AVAILABLE We are seeking a dedicated and enthusiastic Hostel Supervisor to join our team. As a hostel supervisor you will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests. **Duties**: - Greet and welcome guests as they...


  • Canmore, Canada Super 8 Canmore Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Super 8 Canmore. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff.Key ResponsibilitiesCustomer Service: Provide...

  • Front Desk Agent

    5 months ago


    Canmore, Canada Canmore Downtown Hostel Ltd. Full time

    Front Desk Agent **Duties**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints and resolve issues promptly - Process payments and maintain...

  • Front Desk Agent

    2 months ago


    Canmore, Canada Banff Gate Mountain Resort Full time

    We are currently seeking to fill two positions in our Front Desk department. **Benefits** - STAFF ACCOMMODATION is currently available and free of charge. - Extended health care benefits after the initial probation period (dental & vision care, prescription drugs) - Free access to our spa and recreation facility on site (pool, indoor & outdoor hot tubs,...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Front Desk Manager

    3 weeks ago


    Canmore, Canada H2 Canmore Lodging Full time

    We are a 164-room hotel and conference center located in Canmore, AB, seeking a skilled and proactive Front Desk Manager. This position involves overseeing the daily operations of the Front Office department while reporting to the Rooms Division Manager. Strong communication skills are crucial for maintaining a clear and open dialogue with both team...


  • Canmore, Canada Super 8 Canmore Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Super 8 Canmore. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk agents.Key ResponsibilitiesCustomer Service: Provide...


  • Canmore, Canada Banff Caribou Properties Ltd. Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...


  • Canmore, Canada Banff Caribou Properties Ltd. Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...