Front Desk Associate
3 weeks ago
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.
Key Responsibilities:- Register arriving guests and assign rooms
- Investigate complaints and claims
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Secondary (high) school graduation certificate
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work under pressure
- Attention to detail
- Flexibility
- Reliability
- Team player
- Dental plan
- Health care plan
- Permanent employment
- 30 to 40 hours per week
- English as the primary language of work
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Front Desk Associate
2 weeks ago
Canmore, Canada Banff Caribou Properties Ltd. Full timeJob SummaryBanff Caribou Properties Ltd. is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving guests and assign roomsInvestigate...
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Hotel Front Desk Associate
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Front Desk Associate
2 weeks ago
Canmore, Canada Banff Caribou Properties Ltd. Full timeJob Title: Front Desk AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues...
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Front Desk Associate
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Canmore, Canada Banff Caribou Properties Ltd. Full timeJob Title: Front Desk AgentJob Summary: We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key...
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Front Desk Associate
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Canmore, Canada Banff Caribou Properties Ltd. Full timeJob Title: Front Desk AgentJob Summary: We are seeking a skilled Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Investigate...
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Front Desk Associate
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Front Desk Representative
1 month ago
Canmore, Canada Banff Caribou Properties Ltd. Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Front Desk Representative
1 month ago
Canmore, Canada Banff Caribou Properties Ltd. Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Hotel Front Desk Associate
4 weeks ago
Canmore, Canada Coast Canmore Hotel and Conference Centre Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...
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Hotel Front Desk Associate
4 weeks ago
Canmore, Canada Coast Canmore Hotel and Conference Centre Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Coast Canmore Hotel and Conference Centre. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...