Technical Support Specialist

14 hours ago


Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at VMG Strategic Technology. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide technical assistance to users experiencing difficulties with computer systems and networks
  • Configure and troubleshoot computer hardware and software
  • Develop and implement solutions to technical problems
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and maintain technical knowledge and procedures
Requirements
  • College diploma or equivalent experience in a related field
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Knowledge of ITIL and networking principles
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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