Medical Office Coordinator

1 week ago


Vancouver, British Columbia, Canada yYoung Medical Clinic Full time

We are seeking a detail-oriented and organized Medical Administrative Assistant to join our team at yYoung Medical Clinic. In this role, you will be responsible for coordinating the flow of information, interviewing patients to obtain case histories, and maintaining confidential medical files and records.

Key Responsibilities:
  • Coordinate the flow of information and maintain accurate records
  • Interview patients to obtain case histories and update patient records
  • Maintain confidential medical files and records, ensuring compliance with HIPAA regulations
  • Prepare and distribute regular and electronic incoming mail and other material
  • Schedule and confirm appointments, ensuring timely and efficient communication with patients and healthcare providers
  • Train staff in procedures and in use of current software, promoting a culture of continuous learning and improvement
  • Complete insurance and other claim forms, ensuring accuracy and attention to detail
  • Maintain filing systems, both physical and electronic, to ensure easy access to patient information
  • Order supplies and maintain inventory, ensuring a well-stocked and efficient office environment
  • Enter and format electronically based medical reports and correspondence, preparing spreadsheets and documents for review
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
Requirements:
  • 1 year to less than 2 years of experience in a medical administrative role
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and staff
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Ability to maintain confidentiality and handle sensitive patient information with discretion
  • Proficiency in current software and technology, with a willingness to learn and adapt to new systems and procedures
What We Offer:
  • A competitive salary and benefits package, including health care plan and permanent employment
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A team-oriented culture, with a focus on collaboration and mutual respect


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