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Banquet & Beverage Supervisor
2 months ago
Job Title: Banquet & Beverage Supervisor
Job Type: Full-Time
Job Summary:
We are seeking a highly motivated and experienced Banquet & Beverage Supervisor to join our team at Gateway. As a key player in our hospitality team, you will be responsible for directing staff, maintaining policies and procedures, and providing knowledge, support, and coaching to ensure a memorable experience for our guests.
Responsibilities:
- Maintain regular contact with all necessary parties to ensure successful event execution
- Complete various tasks to ensure effective operations, including planning for adequate C.R.E.W. members levels and managing payroll
- Conduct daily inspections for quality of the cleaning and maintenance of all areas and equipment, ensuring adherence to regulations, standards, and policies
- Monitor daily operations to ensure compliance with regulations and internal standards, policies, and procedures
- Promote and model the highest level of customer service, ensuring that C.R.E.W. members deliver a maximum level of service and customer satisfaction is achieved and maintained
- Supervise C.R.E.W. members and manage the performance of individuals through ongoing coaching, feedback, and development to motivate, engage, and drive a high-performing team
- Control all liquor, wine, and beer inventories, purchasing, and storage
- Plan, schedule, and organize varied types of banquet functions, including plated galas, buffets, corporate luncheons, group coffee breaks, and business breakfasts
- Plan, schedule, and organize concessions and bar service for all events in the Entertainment center
Requirements:
- Minimum 2 to 3 years of experience in a leadership position within the food and beverage industry
- Banquet & beverage experience and product knowledge an asset
- Knowledge and experience working with the Liquor License Act
- Experience working in a unionized environment is an asset
- Possess exceptional customer relations and communication skills
- Proficient in Word and Excel, coupled with good computer aptitude for scheduling and inventory systems
- Able to work flexible hours, including overnight, weekend, and holiday shifts
- Able to multi-task, prioritize, and be well-organized
About Us:
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution, and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.
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