Banquet & Beverage Team Lead
4 weeks ago
Job Title: Banquet & Beverage Supervisor
Job Summary:
The Banquet & Beverage Supervisor is a key player on our hospitality team, directing staff in a motivational and inspiring way. This role involves maintaining our policies and procedures, providing knowledge, support, and coaching to team members. If you are dedicated to creating a memorable experience for our guests, we want to hear from you.
Responsibilities:
- Maintain regular contact with all necessary parties to ensure successful event execution.
- Complete various tasks to ensure effective operations, including planning for adequate staff levels and managing payroll.
- Conduct daily inspections for quality of cleaning and maintenance of all areas and equipment, ensuring adherence to regulations, standards, and policies.
- Monitor daily operations to ensure compliance with regulations and internal standards, policies, and procedures.
- Promote and model the highest level of customer service, ensuring that team members deliver a maximum level of service and customer satisfaction is achieved and maintained.
- Supervise team members and manage the performance of individuals through ongoing coaching, feedback, and development to motivate, engage, and drive a high-performing team.
- Control all liquor, wine, and beer inventories, purchasing, and storage.
- Plan, schedule, and organize various types of banquet functions, including plated galas, buffets, corporate luncheons, group coffee breaks, and business breakfasts.
- Plan, schedule, and organize concessions and bar service for all events in the entertainment center.
Requirements:
- Minimum 2 to 3 years of experience in a leadership position within the food and beverage industry.
- Banquet and beverage experience and product knowledge are an asset.
- Knowledge and experience working with the Liquor License Act.
- Experience working in a unionized environment is an asset.
- Possess exceptional customer relations and communication skills.
- Proficient in Word and Excel, coupled with good computer aptitude for scheduling and inventory systems.
- Able to work flexible hours, including overnight, weekend, and holiday shifts.
- Able to multi-task, prioritize, and be well-organized.
About Us:
We celebrate and empower our team members, who make it all possible. A career at our company means working with great people, being recognized for your unique contribution, and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.
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