Customer Experience Representative

23 hours ago


St John's, Newfoundland and Labrador, Canada Scotiabank Full time
About Scotiabank
Scotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families and their communities achieve success through a broad range of advice, products and services.

Job Summary
We are seeking a Customer Experience Representative to join our Canadian Banking Branch network. As an essential member of our team, you will provide exceptional service throughout the customer's journey, focusing on building strong relationships and delivering excellent customer experiences.

Main Responsibilities
- Take a proactive approach to discovering customer needs and listening to understand their requirements
- Process day-to-day transactions efficiently and effectively
- Nurture long-standing relationships with customers, identifying and fulfilling simple sales opportunities
- Contribute positively to the Branch's targets, collaborating with colleagues to drive business results
- Stay up-to-date with technology trends and innovations, introducing clients to mobile banking applications and assisting them in better managing their banking needs

Key Skills and Qualifications
- Proven customer service skills, demonstrated through work or community involvement
- Strong communication and interpersonal skills, enabling effective collaboration with colleagues and customers
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively
- Familiarity with digital and self-service banking options, with a willingness to promote these services to customers

Benefits and Perks
- Competitive compensation package, including base salary and performance-based incentives
- Comprehensive benefits program, providing health, dental, and vision coverage
- Opportunities for professional development and career growth within the organization
- Collaborative and inclusive work environment, supporting diversity and inclusion initiatives

What We Offer
- A rewarding career path with diverse opportunities for advancement and professional development
- Recognition and reward for high-performance, through meaningful development conversations and internal training programs
- Access to cutting-edge technology and innovative tools, enhancing your productivity and efficiency

Estimated Salary
$60,000 - $80,000 per annum, based on location and experience

  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Are you looking for a dynamic career opportunity in customer service where you can grow and develop your skills?About the RoleWe are seeking an experienced Seasonal Sales and Customer Experience Representative to join our team at 09 Irving Oil Limited. As a key member of our sales team, you will be responsible for providing exceptional customer service and...


  • St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time

    We are seeking a highly organized and communicative Customer Service Representative to join our team at Kento Windows & Doors. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling phone calls, emails, and in-person inquiries.Job SummaryThe ideal candidate will have excellent communication...


  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in St. John's is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative - Food Counter to join our team at beBee Professionals in St. John's. As a Customer Service Representative - Food Counter, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Taking customer orders...


  • St. John's, Newfoundland and Labrador, Canada MARY BROWN'S RESTAURANT Full time

    Job SummaryMary Brown's Restaurant is seeking a skilled Customer Service Representative to join our team. As a key member of our service staff, you will be responsible for providing exceptional customer experiences and ensuring seamless transactions in a fast-paced restaurant environment.About the RoleThis role involves operating a cash register,...


  • St. John's, Newfoundland and Labrador, Canada FUTURE-TECH CANADA Full time

    Job OverviewFUTURE-TECH CANADA is seeking a highly motivated and detail-oriented Customer Service Representative to join our retail team. This role requires excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.About the JobThis position involves providing exceptional customer service, handling sales...


  • St. John's, Newfoundland and Labrador, Canada TD Bank Full time

    At TD Bank, we're seeking a highly skilled Insurance Customer Service Representative to join our team. As an integral part of our Contact Centre Team, you'll play a vital role in delivering exceptional customer experiences by providing tailored insurance solutions and expert advice to our valued clients.Company Overview:We care for Canadian families, making...


  • St. John's, Newfoundland and Labrador, Canada Baine Johnston Full time

    We are seeking a detail-oriented and organized Customer Service Representative to join our team at Baine Johnston. As a key member of our front-line support team, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.**Job Summary:**Respond to customer inquiries via...


  • St. John's, Newfoundland and Labrador, Canada Saint John Taxi Ltd Full time

    About UsSaint John Taxi Ltd is a leading transportation company that prioritizes exceptional customer service.Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for scheduling appointments, answering phone calls and electronic enquiries, and responding...


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Are you a customer service professional looking for a new challenge? We are seeking a Temporary Customer Service Representative to join our team at 09 Irving Oil Limited.Company OverviewWe are a leading energy company that prides itself on delivering exceptional customer service. As a Temporary Customer Service Representative, you will be the first point of...


  • St. John's, Newfoundland and Labrador, Canada Advantage Solutions Inc. Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Retail Sales Representative in Costco. As a member of our sales team, you will play a key role in promoting sales by introducing Costco members to food and beverage products through sampling. This exciting opportunity allows you to interact with shoppers and introduce them to...


  • St. John's, Newfoundland and Labrador, Canada MCI, LC Full time

    About the RoleThis is a fantastic opportunity to join MCI, LC as a full-time remote customer service representative. As a key member of our team, you will be responsible for handling inbound customer service calls, troubleshooting technical issues, and providing exceptional support to our clients.


  • St. John's, Newfoundland and Labrador, Canada MCI, LC Full time

    At MCI, LC, we are seeking highly motivated individuals to join our team as Customer Service and Sales Representatives. This role is perfect for those who enjoy working with customers, building relationships, and selling products.The estimated salary for this position is around $40,000 - $60,000 per year, depending on experience and location.This is a...


  • St. John's, Newfoundland and Labrador, Canada Recrute Action Full time

    Company OverviewWe are a leading company in the printing industry, committed to delivering exceptional customer experiences.Salary and BenefitsThe hourly salary for this position is $17.50. Additionally, you will be offered a 12-month contract and a full-time position with 37.50 hours per week.Job DescriptionThis role involves providing superior customer...


  • St. John's, Newfoundland and Labrador, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Summary: We are seeking a Customer Experience Specialist to join our team at TD Bank. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support to our clients. Key Responsibilities:Customer Service:• Provide timely and effective support to customers through various channels including phone,...


  • St. John's, Newfoundland and Labrador, Canada Randstad Full time

    About this role:Are you passionate about delivering exceptional customer experiences and resolving technical issues?This dynamic role as a Customer Experience Advocate at Randstad involves providing personalized support to our internal and external customers, utilizing advanced troubleshooting tools to resolve hardware, software, and network issues.Key...


  • St. John's, Newfoundland and Labrador, Canada Laura Canada Full time

    Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Experience Lead at Laura Canada. This role is responsible for delivering exceptional customer service, driving sales growth, and maintaining a high-performing sales floor environment.About the RoleThis is a full-time position with a salary of $60,000 -...


  • St. John's, Newfoundland and Labrador, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Associate to join our team. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key ResponsibilitiesProvide exceptional customer service and...


  • St. John's, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a skilled Client Relations Specialist to join our team. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers.Key Responsibilities:Taking a proactive approach to discovering customer needs and listening to understand their requirementsProcessing...


  • St. John's, Newfoundland and Labrador, Canada PET VALU Full time

    Job Overview:As an Assistant Store Manager with Pet Valu, you will support a team of passionate Pet Experts in delivering exceptional customer service and helping pet owners find the right products for their pets.This role involves coaching and developing your store team to meet customer service standards, maintaining positive relationships with the...