Temporary Customer Service Representative Opportunity

2 days ago


St John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

Are you a customer service professional looking for a new challenge? We are seeking a Temporary Customer Service Representative to join our team at 09 Irving Oil Limited.

Company Overview

We are a leading energy company that prides itself on delivering exceptional customer service. As a Temporary Customer Service Representative, you will be the first point of contact for all customers with Irving Energy, ensuring their concerns are addressed in a timely and professional manner.

Salary

We offer a competitive salary of $45,000 per year, based on industry standards and market rates.

Job Description

Your primary responsibility will be to provide excellent customer service through various communication channels, including phone, email, and chat. You will work closely with internal teams to resolve customer inquiries, troubleshoot issues, and escalate complex problems when necessary.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and work in a fast-paced environment
  • Computer literacy and proficiency in CRM software
  • High school diploma or equivalent required; post-secondary education preferred
  • 1-3 years of contact center experience
  • Experience working with budgets and finance an asset

Benefits

In addition to a competitive salary, we offer a comprehensive benefits package, including medical and dental coverage, flexible work arrangements, and opportunities for growth and development.

Others

If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.



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