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Customer Experience Specialist
2 months ago
Customer Service:
• Provide timely and effective support to customers through various channels including phone, email, and in-person interactions.
• Address customer complaints and concerns in a professional and courteous manner.
Financial Services:
• Assist customers with financial transactions, including deposits, withdrawals, and bill payments.
• Recommend and open a range of financial products and services to meet customer needs.
Teamwork and Communication:
• Collaborate with colleagues to achieve business objectives and provide excellent customer service.
• Communicate effectively with customers and colleagues to ensure seamless and efficient service delivery.
Requirements:
• High school diploma and/or equivalent experience.
• 1+ years of relevant experience in customer service or a related field.
• Post-secondary or undergraduate degree preferred.
What We Offer:
• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
Language Requirement: Bilingualism (English and French) is an asset. Language Code: en
