Help Desk Technician
2 months ago
Location: Winnipeg, Manitoba
Company: beBee Professionals
Job Description:
We are seeking a Support Advisor to provide technical support to our customers and partners. The successful candidate will be able to troubleshoot and resolve customer inquiries in a timely and professional manner.
Key Responsibilities:
Provide technical support to customers and partners
Troubleshoot and resolve customer inquiries
Collaborate with internal teams to resolve complex issues
Develop and maintain knowledge of computer hardware and software
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field
At least two years of experience in a customer service or technical support role
Excellent communication and problem-solving skills
Ability to work independently and as part of a team
Knowledge of customer service principles and practices
Proficiency in Microsoft Office Suite
Knowledge of computer hardware and software
What We Offer:
Competitive salary
Comprehensive benefits package
Flexible work schedule
Professional development opportunities
A positive and collaborative work environment
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