Help Desk Technician

2 months ago


Winnipeg, Manitoba, Canada beBee Professionals Full time
Job Title: Support Advisor

Location: Winnipeg, Manitoba

Company: beBee Professionals

Job Description:

We are seeking a Support Advisor to provide technical support to our customers and partners. The successful candidate will be able to troubleshoot and resolve customer inquiries in a timely and professional manner.

Key Responsibilities:

Provide technical support to customers and partners

Troubleshoot and resolve customer inquiries

Collaborate with internal teams to resolve complex issues

Develop and maintain knowledge of computer hardware and software

Requirements:

Bachelor's degree in Computer Science, Information Technology, or related field

At least two years of experience in a customer service or technical support role

Excellent communication and problem-solving skills

Ability to work independently and as part of a team

Knowledge of customer service principles and practices

Proficiency in Microsoft Office Suite

Knowledge of computer hardware and software

What We Offer:

Competitive salary

Comprehensive benefits package

Flexible work schedule

Professional development opportunities

A positive and collaborative work environment


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