Front Desk Clerk
1 day ago
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.
THE ROLEWith 350 rooms and a maximum occupancy of 430, some of our guests are just passing through while others may stay for up to one year. This is no ordinary hotel operation. We are providing a service to the Canadian Armed Forces population, who are living, working and studying while staying with us.
The Front Desk Clerk maintains an inventory of vacancies, reservations and room assignments. They register arriving guests and assign rooms. They answer enquiries regarding hotel services and registration, provide information about services available in the community and respond to guests' complaints. The Front Desk Clerk compiles and checks daily record sheets, guest accounts, receipts and vouchers. They operate a cash register, debit and credit card swipe system and electronic door key system, and present statements of charges to departing guests and receive payment.
QUALIFICATIONS NEEDEDEducation, Certifications and Licenses
High school diploma
Experience
In hotel reservations systems
In cash handling
In phone systems
Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership
LANGUAGE REQUIREMENTSEnglish Essential / Bilingual (English and French) an asset
Reading: None
Writing: None
Oral: Functional
BENEFITS AVAILABLEHealth Benefits: Employee and Family Assistance Program
Work Life Balance: Vacation pay
Retirement Planning: Group Savings Plans
Learning and Development: Free second language training
OTHER INFORMATIONThis is an on-site position with an assigned work location.
START DATEAs soon as possible
INCLUSION AND ACCOMMODATIONCFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.
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