Commercial Financial Services Relationship Manager

4 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

A skilled Relationship Manager is needed to connect with prospects and clients, providing expert advice and resolving complex business challenges. This role involves professional relationship management and delivering top-tier financial advice, aligning sales, products, risk policy, and market strategies to meet individual client needs. As a key member of a Client Relationship Team, you will collaborate with multiple partners to deliver an exceptional client experience. Your solution-development skills and business development expertise will enable you to succeed in this role.

Key Responsibilities

  • Apply business development experience for prospecting and lead generation with new and existing clients
  • Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
  • Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client's needs
  • Demonstrate portfolio management and risk mitigation through the review of financial statements, identifying trends, monitoring risk, and assessing for credit restructuring
  • Leverage the expertise of RBC by identifying referral opportunities and making introductions with appropriate referrals to RBC partners

Requirements

  • Minimum 3-5 years commercial banking experience
  • Deep and proven client-centricity, business development, and relationship management excellence
  • Exceptional interpersonal, communication, negotiation, and presentation skills
  • New client acquisition skills, including pitching the value proposition, lead generation, initial customer contact, and cold calling
  • Experience with emerging communications and technology, such as web-based meetings, social media, Digital Banking, and Mobile Applications

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • World-class sales and senior leadership training with countless development opportunities
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, and competitive compensation
  • A focus on work-life balance
  • A unique opportunity for personal and professional growth
  • Work in a dynamic, collaborative, progressive, and high-performing team


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