Customer Service Ambassador
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Order Fulfillment: Process customer orders, verify information, and ensure accurate and timely delivery of products.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services to provide expert advice and recommendations to customers.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
- Education: High school diploma or equivalent; Bachelor's degree preferred.
- Experience: Prior customer service experience is a plus; we will train you to provide legendary service for our customers.
- Health Coverage: Company-paid extended health coverage that includes medical, dental, and vision after only 30 days.
- Life Insurance: Basic life insurance, disability, and wellness programs.
- RRSP: RRSP with 6% employer match, eligible after 30 days.
- Paid Time Off: Paid holidays and generous paid time off.
- Bonus Programs: Bonus programs that include annual performance, sales goals, and profit sharing.
- Café and Patio: On-site café and outdoor patio.
- Fitness Center: First-class fitness center.
- Employee Appreciation: Monthly employee-appreciation events.
- Community Involvement: Opportunities for community involvement.
- Facilities: Best-in-class, clean, modern facilities.
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
We are proud to operate as a drug-free workplace.
We are an Equal Opportunity Employer.
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