Customer Service Ambassador

7 days ago

Milton, Ontario, Canada Uline Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Order Fulfillment: Process customer orders, verify information, and ensure accurate and timely delivery of products.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services to provide expert advice to customers.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
Requirements
  • Education: High school diploma or equivalent; Bachelor's degree preferred.
  • Experience: Prior customer service experience is a plus, but we will train you to provide legendary service for our customers.
Benefits
  • Health Coverage: Company-paid extended health coverage that includes medical, dental, and vision after only 30 days.
  • Life Insurance: Basic life insurance, disability, and wellness programs.
  • RRSP: RRSP with 6% employer match, eligible after 30 days.
  • Paid Time Off: Paid holidays and generous paid time off.
  • Bonus Programs: Bonus programs that include annual performance, sales goals, and profit sharing.
Employee Perks
  • Café and Patio: On-site café and outdoor patio.
  • Fitness Center: First-class fitness center.
  • Employee Appreciation: Monthly employee-appreciation events.
  • Community Involvement: Opportunities for community involvement.
  • Facilities: Best-in-class, clean, modern facilities.
About Uline

Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

We are proud to operate as a drug-free workplace.

We are an Equal Opportunity Employer.

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