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Customer Service Ambassador

2 months ago

Milton, Ontario, Canada EMCO Corporation Full time

Job Overview

At EMCO Corporation, we're seeking a highly skilled and passionate Customer Service Ambassador to join our team. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Provide top-notch customer service and support via various communication channels.
  • Act as a brand ambassador, embodying the company's values and mission.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Stay up-to-date with industry trends and best practices to continuously improve customer service skills.
  • Participate in training and development programs to enhance knowledge and expertise.

Requirements

  • Minimum 2 years of experience in a customer-facing role, preferably in a fast-paced business environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills, with a focus on finding creative solutions to customer issues.
  • Ability to work in a team environment and contribute to a positive and supportive team culture.
  • Proficiency in technology and data management, with a focus on accuracy and attention to detail.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real impact on customer satisfaction and business growth.