Adult Fitness and Lifestyle Program Manager

7 days ago

Red Deer, Alberta, Canada YMCA of Northern Alberta Full time
Job Title: Instructor, Adult Fitness and Lifestyle

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

The AFL Instructor at YMCA of Northern Alberta assists in the delivery of services in assigned group fitness programs and services of the Workout Centre.

The Instructor will monitor and respond to the Member Connect Program, work on strategies to improve member's experience, and instruct group fitness classes.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.

We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world.

We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Key Responsibilities

  • Builds relationships with staff, volunteers and members. Maintain consistent communication with staff, volunteers and members.
  • Knows and reviews all emergency procedures, Adult Fitness and Lifestyle standards and best practices; responds to situations immediately in accordance with YMCA policies, procedures; completes related reports or recommendations as required.
  • Ensures YMCA Service Standards for Adult Fitness and Lifestyle (Fitness Centre and Group Fitness) are consistently met (SAM Standards). Responds to service challenges and customer complaints with possible solutions in a timely manner.
  • Deliver high quality services through excellent relationships with members, provide quality instruction in group fitness classes, be available after class to answer member questions, and build relationships.
  • Correct unsafe techniques and ensure safe and effective use of equipment by participants.
  • Ensure program schedule includes a variety of program times and options, and that the schedule is posted and is followed; classes are starting and ending on time.
  • Create a personalized service to all member of the Workout Centre ensuring all questions and concerned are addressed in a timely manner.
  • Supports the department, branch and association in implementing and achieving goals.

Leadership Competencies

Mission Driven

Operational Effectiveness

Personal Growth

Collaboration

Leader

Values Commitment

Community Impact

Customer Focus

Philanthropic Mindset

Accountability

Results Focus

Decision Making

Systems Thinking

Innovation

Adaptability

Self-Development

Functional Expertise

Relationship Building

Communication

Developing Others

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