Hotel Front Desk Clerk

4 weeks ago


Edmonton, Alberta, Canada West Edmonton Truckland Full time

Job Summary: We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at West Edmonton Truckland. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing room reservations, and ensuring a seamless guest experience.

Key Responsibilities:

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments.
  • Provide information on hotel facilities and services, as well as points of interest in the area.
  • Answer telephone calls and relay messages to guests and staff.
  • Assist guests with special needs and provide exceptional customer service.

Requirements:

  • Secondary (high) school graduation certificate.
  • Experience an asset, but not required.
  • Ability to work in a fast-paced environment and provide excellent customer service.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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