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Industrial Sales Professional
2 months ago
About Us
As a leading provider of industrial equipment and supplies, Global Industrial has been a trusted partner for businesses across North America for over 70 years.
We offer a vast range of products, with over one million items available through our website, corporate sales team, and full-color catalogs. Our goal is to meet the diverse needs of our customers, from small to large corporations, institutions, and government agencies.
Key Responsibilities- Engage with customers to promote and sell our products or services through various communication channels, including phone, web, fax, and mail.
- Provide basic customer support and refer complex issues to other team members.
- Develop in-depth knowledge of our products and services to effectively assist customers.
- Prepare and follow up on customer quotes as required.
- Offer pricing and availability information to customers.
- Request and coordinate discounted prices for large orders.
- Maintain high call quality standards.
- Input sales orders resulting from customer negotiations.
- Utilize suggestive selling techniques to sell additional products.
- Perform other duties as assigned.
- 2+ years of sales or call center experience is a plus.
- Excellent written and verbal communication skills.
- Demonstrated high level of dependability.
- Basic knowledge of MS Word, Excel, Explorer, and Outlook.
- Ability to organize, prioritize, work in a fast-paced environment, and handle multiple tasks under time constraints.
