Current jobs related to Director of Customer Experience and Sales - Richmond Hill, Ontario - Global Industrial


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    Corporate OverviewGlobal Industrial is a leading provider of industrial equipment and supplies to businesses across North America. With over 70 years of experience, we offer a wide range of products through our website, corporate sales team, and full-color catalogs.Key ResponsibilitiesAs a Customer Experience Director, you will be responsible for developing...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    Corporate OverviewGlobal Industrial is a leading provider of industrial equipment and supplies to businesses across North America. With over 70 years of experience, we have established ourselves as a trusted partner for companies of all sizes.Key ResponsibilitiesAs the Director of Customer Experience, you will be responsible for developing and maintaining an...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    Job SummaryGlobal Industrial is seeking a seasoned Customer Experience Director to lead our sales and customer service teams. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.Key Responsibilities Develop and maintain an industry-leading sales and customer...

  • Experience Director

    6 days ago


    Richmond Hill, Ontario, Canada Global Industrial Full time

    Job DescriptionAn exciting opportunity has arisen for an experienced director to lead our sales and customer service team.About the RoleWe are seeking a highly skilled and motivated individual with at least ten years of documented call center experience leading sales and/or customer service teams. The ideal candidate will have demonstrated success in...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    Company OverviewGlobal Industrial is a leading provider of industrial equipment and supplies to businesses across North America.We have been an industry leader for over 70 years, offering a wide range of products that cater to the diverse needs of our customers.Job SummaryWe are seeking an experienced Director, Customer Experience Strategist to lead our...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    Job Overview At Global Industrial, we are seeking a highly experienced Senior Customer Experience Director to lead our sales and customer service teams. This is an exceptional opportunity for a seasoned professional to drive business growth and customer satisfaction in a dynamic and fast-paced environment. Key Responsibilities: Develop and implement...

  • Sales Director

    4 weeks ago


    Richmond Hill, Ontario, Canada Showcase Full time

    Job Title: Sales DirectorAbout the Role:As a Sales Director at Showcase, you will play a key role in driving sales growth and delivering exceptional customer experiences. You will lead a team of sales associates, providing coaching and guidance to ensure they meet sales targets and provide outstanding customer service.Key Responsibilities:• Lead a team of...


  • Richmond Hill, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Richmond Hill is seeking an experienced Sales Operations Director to lead our sales team and drive business growth. As a key member of our leadership team, you will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Develop and implement sales strategies to...


  • Richmond Hill, Ontario, Canada Pizza Hut Full time

    Pizza Hut is currently seeking an Executive Director of Sales Operations to join our team. This role will play a critical part in driving sales growth and profitability across the organization.As an Executive Director of Sales Operations, you will be responsible for leading the development and implementation of sales strategies and initiatives that drive...


  • Richmond Hill, Ontario, Canada Showcase Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales Manager to lead our sales team in delivering exceptional customer experiences.About the RoleThe Sales Manager will be responsible for maximizing sales potential by coaching associates' behaviors on the sales floor, setting expectations, and ensuring execution. This includes creating a fun and...


  • Richmond Hill, Ontario, Canada Savers Value Village Full time

    Job Title: Retail Sales Associate - Customer Experience SpecialistWe are seeking a dynamic and customer-focused Retail Sales Associate to join our team at Savers / Value Village. As a key member of our sales floor team, you will be responsible for creating an exceptional shopping experience for our customers, donors, and fellow team members.About UsSavers /...


  • Richmond Hill, Ontario, Canada Scotiabank Full time

    About the RoleThe Customer Experience Associate is a vital member of our Canadian Banking Branch network. This role requires a people-centric individual who can connect with customers in a relatable way, providing exceptional service throughout the customer's journey.Key Responsibilities:Taking a proactive approach to discovering customer needs and listening...

  • Senior Sales Director

    4 weeks ago


    Richmond Hill, Ontario, Canada Go Lime Inc. Full time

    Job SummaryGo Lime Inc. is seeking a highly skilled Senior Sales Director to lead our sales team in building relationships with business clients and managing negotiations of sales contracts. The ideal candidate will have a proven track record of success in sales leadership and a strong understanding of marketing principles.Key Responsibilities- Work with the...


  • Richmond Hill, Ontario, Canada Olympus Corporation of the Americas Full time

    Job DescriptionOlympus Corporation of the Americas is seeking a highly skilled Customer Service Representative - Sales to join our team in Richmond Hill, Ontario. As a key member of our Customer Solutions Team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key...


  • Richmond Hill, Ontario, Canada Olympus Corporation of the Americas Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative - Sales to join our team at Olympus Corporation of the Americas. This role will be responsible for providing exceptional customer service and support to our customers, while also handling complex order management requests.The ideal candidate will have a strong understanding of...


  • Richmond Hill, Ontario, Canada Olympus Corporation of the Americas Full time

    Job DescriptionOlympus Corporation of the Americas is seeking a highly skilled Customer Service Representative - Sales to join our team in Richmond Hill, Ontario. As a key member of our Customer Solutions Team, you will be responsible for providing exceptional customer service and support to our customers, while also handling complex order management...


  • Richmond Hill, Ontario, Canada Olympus Corporation of the Americas Full time

    Job DescriptionAs a Customer Service Sales Team Lead at Olympus Corporation of the Americas, you will be responsible for leading and managing the daily activities of the customer service sales team. Your primary goal will be to drive operational efficiencies and ensure that the team is updated with current and relevant processes. You will guide the team to...


  • Richmond Hill, Ontario, Canada Amico Group of Companies Full time

    Director of EngineeringAmico Clinical Solutions is seeking a highly skilled and experienced Director of Engineering to lead our team of professional-level mechanical engineers and designers. As a key member of our organization, you will be responsible for driving the development of state-of-the-art products and ensuring that our engineering processes meet...


  • Richmond Hill, Ontario, Canada Glentel Inc. Full time

    Are you a sales leader with a passion for leading a dynamic team and driving sales success in the wireless industry? Glentel Inc., a leading Canadian retailer of wireless services, is seeking a highly motivated and experienced Retail Sales Director to oversee our wireless division.About The RoleThe successful candidate will be responsible for leading a team...


  • Richmond Hill, Ontario, Canada Blue Moon Estate Sales Full time

    At Blue Moon Estate Sales, we strive to deliver exceptional estate liquidation services. As an Estate Sale Operations Manager, you will play a crucial role in ensuring the smooth execution of our sales process.Job SummaryWe are seeking a highly skilled and experienced professional to oversee the daily operations of our estate sales team. The ideal candidate...

Director of Customer Experience and Sales

4 weeks ago


Richmond Hill, Ontario, Canada Global Industrial Full time

Job Summary

Global Industrial is seeking a highly experienced Director of Customer Experience and Sales to lead our sales and customer service teams. The ideal candidate will have a proven track record of success in call center management, sales leadership, and customer experience improvement.

Key Responsibilities

Develop and implement strategies to improve sales and customer service performance

Partner with the Customer Experience Process Improvement team to drive process changes and improve customer satisfaction

Collaborate with Marketing to integrate the Customer Experience team and improve customer engagement

Requirements

At least 10 years of experience in call center management and sales leadership

Proven success in achieving and exceeding KPIs

Strong leadership and coaching skills

Excellent communication and presentation skills

What We Offer

Global Industrial offers a competitive salary and benefits package, as well as opportunities for professional growth and development.