Industrial Sales Representative
2 weeks ago
About Global Industrial
We are a leading provider of industrial equipment and supplies to businesses across North America.
Job Summary
We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for assisting customers with product inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities
- Assist customers with product inquiries and resolve issues in a timely and professional manner.
- Provide pricing and availability of products to customers.
- Prepare and follow up on customer quotes.
- Maintain required call quality level.
- Input all sales orders as a result of customer negotiations.
- Sell additional products through suggestive selling techniques.
Requirements
- 2+ years sales or call center experience required.
- Outstanding written and verbal communication skills.
- Demonstrated high level of dependability.
- Intermediate (or higher) proficiency in MS Word, Excel, Explorer, and Outlook.
- Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks, and work under time constraints.
- Basic math/spelling skills required.
- Must be able to type a minimum of 30 wpm.
- Proficient written and spoken French language is required.
Work Environment
This is a fully remote opportunity. We are looking for a dedicated and self-motivated individual who is able to work independently and as part of a team.
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