Warranty Service Coordinator
3 weeks ago
We are seeking a highly skilled Warranty Administrator to join our team at Smartrend Manufacturing Group. As a key member of our customer support team, you will be responsible for addressing customer concerns and resolving warranty issues in a timely and efficient manner.
Key Responsibilities:
- Address customer inquiries and resolve warranty issues through efficient and friendly communication.
- Monitor and track incoming warranty units, inspecting and logging them upon arrival, and rerouting them to the necessary department.
- Evaluate and escalate potential repetitive high-risk warranty concerns.
- Administer warranty replacements through fulfillment, shipping, and tracking.
- Follow up with customers to ensure warranty issues have been addressed to their satisfaction.
- Update our ERP system and trackers with accurate and timely information.
Requirements:
- Degree or certificate in Sales, Marketing, Business Administration, or a relevant field.
- Minimum three years of experience in a customer service role.
- Excellent interpersonal, communication, problem-solving, and presentation skills.
- Customer-focused attitude with excellent negotiation skills.
- Strong organizational skills.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Fluent in French is considered an asset.
What We Offer:
- A competitive compensation package.
- A group insurance plan with a health spending account.
- Paid vacation.
- Company-paid shutdown from Christmas to New Year's.
- A matching RRSP program.
-
Project Warranty
4 weeks ago
Winnipeg, Manitoba, Canada CO_38 Bird Construction Group Full timeProject Warranty & Service CoordinatorAt CO_38 Bird Construction Group, we are seeking a skilled Project Warranty & Service Coordinator to join our team. The successful candidate will work closely with clients to resolve warranty and service matters upon project completion for project sites on behalf of the Manitoba Buildings Group.This role requires some...
-
Warranty & Service Coordinator Specialist
1 week ago
Winnipeg, Manitoba, Canada CO_38 Bird Construction Group Full timeBird Construction Group, a leading Canadian construction company with over 100 years of experience, is seeking a skilled Project Warranty & Service Coordinator to join their team.The successful candidate will work closely with clients to resolve warranty and service matters upon project completion for project sites on behalf of the Manitoba Buildings Group....
-
Project Warranty
4 weeks ago
Winnipeg, Manitoba, Canada CO_38 Bird Construction Group Full timeAbout the RoleWe are seeking a highly skilled Project Warranty & Service Coordinator to join our team at CO_38 Bird Construction Group. As a key member of our team, you will be responsible for working with clients to resolve warranty and service matters upon project completion for project sites on behalf of the Manitoba Buildings Group.Key...
-
Winnipeg, Manitoba, Canada CO_38 Bird Construction Group Full timeAre you passionate about delivering exceptional results in a dynamic team environment?About the RoleWe are seeking an experienced Project Warranty and Service Coordinator to join our team at Bird Construction Group. As a key member of our Manitoba Buildings Group, you will be responsible for resolving warranty and service matters upon project completion.This...
-
Warranty Parts Coordinator
4 weeks ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Summary:We are seeking a skilled Warranty Parts Administrator to join our team at New Flyer. As a key member of our team, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties, and coordinating with NFI Parts buyers and Production to secure a source.Key...
-
Warranty Parts Coordinator
4 weeks ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Summary:We are seeking a skilled Warranty Parts Administrator to join our team at New Flyer. As a key member of our team, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties.Key Responsibilities:Process parts requirements on Warranty Coach Down Claims and Work...
-
Parts Coordinator
7 days ago
Winnipeg, Manitoba, Canada New Flyer Full timeWarranty Parts Administration Role at New FlyerJob SummaryWe are seeking a highly skilled Parts Coordinator - Warranty Administrator to join our team at New Flyer. In this role, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties.Key Responsibilities:Process parts...
-
Warranty Recovery Specialist
1 month ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Recovery Administrator Job Summary: We are seeking a highly motivated and organized Warranty Recovery Administrator to join our team at New Flyer. The successful candidate will be responsible for administering the NFI and MCI warranty recovery program, with a focus on reducing warranty costs by improving supplier and product...
-
Warranty Service Professional
2 weeks ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeCustomer Service Representative - Warranty Administrator At Smartrend Manufacturing Group, we are seeking a skilled Customer Service Representative to join our team as a Warranty Administrator. This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong background in warranty management.Key...
-
Warranty Administrator
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeWarranty AdministratorAt Smartrend Manufacturing Group, we're seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for ensuring our customers receive exceptional service and support.Key Responsibilities:Address customer inquiries and concerns in a timely and professional...
-
Warranty Administrator
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeJob Title: Warranty AdministratorWe are seeking a highly skilled Warranty Administrator to join our team at Smartrend Manufacturing Group. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Address customer concerns with technical questions and...
-
Warranty Parts Logistics Coordinator
1 week ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob SummaryWe are seeking a skilled Warranty Parts Administrator to join our team at New Flyer. In this role, you will be responsible for processing warranty and retrofit parts requirements.The successful candidate will have experience in claims administration, parts distribution, and transit or motor vehicle product knowledge. A strong understanding of the...
-
Customer Service Representative
7 days ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeAbout UsSmartrend Manufacturing Group (SMG) is a rapidly growing company in the school bus industry and electric vehicle charge systems arena.We pride ourselves on our dedication to our customers, team members, and core values of People, Passion, Priority, and Partnership.Job Title: Customer Service Representative - Warranty ExperienceThe Customer Service...
-
Automotive Warranty Sales Professional
3 weeks ago
Winnipeg, Manitoba, Canada AutoCanada Full timeWarranty Sales Opportunity at AutoCanadaAutoCanada is seeking an outgoing and motivated Automotive Warranty Sales Advisor to join our team in Winnipeg. As an Automotive Warranty Sales Professional, you will be responsible for responding to online warranty inquiries, maintaining and managing online leads, and explaining and facilitating warranty sales...
-
Heavy Duty Truck Parts Coordinator
7 days ago
Winnipeg, Manitoba, Canada Maxim Truck and Trailer Full timeMaxim Truck and Trailer is a leading Canadian heavy-duty truck dealership seeking an experienced Heavy Duty Truck Parts Coordinator to join their team.About the RoleThis is a unionized environment with a salary of approximately $60,000-$80,000 per year, depending on experience. The successful candidate will work Monday to Friday, 8:30 AM to 5:00 PM, handling...
-
Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeJob Description:We are seeking a highly skilled and organized Administrative Coordinator to join our team at Pixel Auto Service Limited. As an Administrative Coordinator, you will play a crucial role in ensuring the smooth day-to-day operations of our organization.About the Role:In this position, you will be responsible for providing exceptional customer...
-
Service Coordinator
2 weeks ago
Winnipeg, Manitoba, Canada Maxim Truck and Trailer Full timeService Writer Position SummaryMaxim Truck & Trailer is seeking a dedicated Service Writer to enhance customer satisfaction by processing requests and ensuring seamless communication between customers and our shop.Key Responsibilities:Process customer requests, including obtaining customer and vehicle information, handling customer complaints, and...
-
Automotive Service Coordinator
1 week ago
Winnipeg, Manitoba, Canada Maxim Truck and Trailer Full timeMaxim Truck and Trailer is a leading Canadian heavy-duty truck and trailer dealership with 17 branches across the country.We offer a competitive hourly wage and an excellent benefits package, including health, dental, and vision coverage, as well as an RRSP plan with company match.In this role, you will play a crucial part in enhancing customer satisfaction...
-
Customer Service Leader
2 weeks ago
Winnipeg, Manitoba, Canada Standard Aero Full timeCustomer Service LeaderWe're seeking a skilled Customer Service Leader to oversee our day-to-day operations and implement processes that ensure flight and product efficiency.Key Responsibilities:Act as a liaison between operations, engineering, materials, sales, and the customer for product transactions.Understand and implement solutions to maximize the...
-
Winnipeg, Manitoba, Canada Rah-Firdaus Foods & Fashions Inc. Full timeJob DescriptionWe are seeking a highly skilled Logistics Coordinator to join our team at Rah-Firdaus Foods & Fashions Inc. This role will be responsible for coordinating the movement of inventory, managing stock levels, and ensuring timely delivery of goods to customers.Key Responsibilities:Operate cash registers and manage cash handling procedures.Manage...