Corporate Receptionist and Office Coordinator
4 weeks ago
About the Role
We are seeking a highly organized and service-oriented Corporate Receptionist and Office Manager to join our team at Dentalcorp's Toronto Support Centre. As a key member of our Support Centre team, you will be responsible for providing exceptional administrative support, reception services, and maintaining a polished professional image as a brand ambassador of the company.
Responsibilities
- Provide professional, friendly, and engaging service to all stakeholders interacting with Reception
- Answer telephone inquiries promptly and professionally, resolving inquiries and directing calls to appropriate departments
- Respond to emails and phone calls in a timely manner and escalate when required
- Receive all incoming guests, clients, investors, employees, and executives professionally and maintain a cheerful and positive manner, escorting them to the appropriate meeting room and notifying appropriate staff members of their arrival
- Maintain a spotless and well-organized reception area, responsible for maintaining public and shared spaces and ensuring the overall appearance of the office is immaculate, tidy, and professional at all times
- Manage the office functioning, including printer supplies, shredding services, and notifying team members by mail to pick up incoming mail, deliveries, and faxes to appropriate staff members
- Assist with the coordination of special events, catering for in-office meetings and offsite events
- Perform clerical duties, such as data input, correspondence, scanning, and photocopying
- Act as staff liaison to building management and assist with facilities requests
Requirements
- Post-secondary education in a related field or equivalent work experience
- Highly service-oriented with exceptional organizational and follow-up skills
- Ability to live and champion the dentalcorp values with every interaction
- Advanced MS Office knowledge (Word, Excel, PowerPoint, Project, Outlook, etc.)
- Effective communication skills (written and verbal) and interpersonal skills
- Excellent project management skills and exceptionally detail-oriented
- Positive and professional demeanor with an excellent phone manner
- High customer service orientation with the ability to represent the company in a professional manner, exercising good judgment, confidentiality, diplomacy, and tact
- Strong interpersonal skills and the ability to work cohesively with fellow colleagues as part of a team with minimum supervision, meet deadlines, and work independently
- Demonstrated flexibility to adapt to changing priorities
About Dentalcorp
Dentalcorp is Canada's largest and fastest-growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. We acquire leading dental practices, uniting our network in a common goal: to be Canada's most trusted healthcare network. Leveraging our industry-leading technology, know-how, and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.
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