Customer Service Ambassador for Fine Dining Experience

4 hours ago


Fort Saskatchewan, Alberta, Canada Pho Hoan Pasteur (Heartland Common) Ltd Full time
Job Overview

We are seeking a highly skilled Customer Service Ambassador to join our team at Pho Hoan Pasteur (Heartland Common) Ltd. As a Food and Beverage Server, you will be responsible for delivering exceptional customer experiences in a fine dining setting.

Key Responsibilities:
  • Address customer complaints or concerns with professionalism and empathy
  • Prepare and serve specialty food and beverages with precision and attention to detail
  • Present bills to customers and process payments in a timely and efficient manner
  • Balance cash and record sales accurately
  • Maintain a clean and organized workspace, including tables, trays, and chairs
  • Provide wine recommendations and advise customers on pairing options
  • Assist guests with special needs and ensure their comfort throughout their visit
  • Deliver exceptional customer service, meeting the highest standards of hospitality
Requirements:
  • Secondary school graduation certificate
  • Previous experience in the food and beverage industry is an asset
Working Conditions:

This is a permanent position requiring 30-40 hours of work per week. English language proficiency is necessary for effective communication with guests and colleagues.

Compensation:

The estimated salary range for this position is $35,000 - $45,000 per year, commensurate with experience.



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