Portfolio Resource Coordinator

1 month ago


Winnipeg, Manitoba, Canada Paladin Security Full time
Job Summary

The Portfolio Resource Coordinator (PRC) is a key member of the Client Service Team, responsible for ensuring seamless resource coordination and strategic scheduling support. This role requires proactive addressing of resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, including data entry in TEAM software, facilitating security officer training/clearance requirements, and processing online ticket submissions.

Key Responsibilities

Identify and fill open shifts and lines, working closely with the Client Service Team to ensure schedules are complete and meet contractual obligations

Collaborate with multiple operational stakeholders, including Site Supervisors, Security Guards, CSMs, Senior Management, and the Operations Centre

Develop knowledge of Paladin's contractual obligations for assigned portfolios, including site visitations, ongoing training, and close working relationships with management

Support and process submissions related to portfolio sites

Play a key role in Paladin's deployment process, providing updates to stakeholders as needed

Utilize TEAM software for accurate and timely scheduling, billing, and payroll

Complete daily and weekly reports for management

Requirements

Post-secondary education in business administration or related field

Working knowledge of Employment Standards Legislation and Human Rights Legislation

Strong interpersonal and leadership skills, with excellent verbal and written communication

Ability to plan, organize, problem-solve, and execute solutions

Strong working knowledge of MS Office, with previous experience in Scheduling Software an asset

Valid Manitoba Security Guard License and Manitoba Driver's License

Ability to work flexible hours

Education and Certification Requirements

High School Diploma/GED

Valid Manitoba Security Guard License

Benefits and Additional Information

Paladin Security offers a diverse and inclusive work environment, with a commitment to respect, inclusion, and diversity. We provide accommodations for people with disabilities and offer benefits, including medical insurance, life insurance, and dental insurance.

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