Multilingual Customer Experience Specialist

2 days ago


Toronto, Ontario, Canada AppleOne Full time

About the Role

We are seeking a highly skilled Multilingual Customer Experience Specialist to join our team at AppleOne. This is an exciting opportunity for someone who is fluent in French and English, has excellent communication skills, and is able to provide positive solutions to clients.

Job Overview

The successful candidate will be responsible for providing exceptional customer service, updating customer profiles, and working closely with clients to understand their needs. This is a hybrid role that offers great benefits and the chance to work with a dynamic organization.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, email, and chat
  • Update customer profiles to ensure accurate and up-to-date information
  • Work collaboratively with clients to understand their needs and preferences
  • Maintain a positive and professional demeanor at all times

Requirements:

  • Fluency in French and English
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong follow-up skills to ensure client satisfaction

What We Offer:

  • A competitive salary: $45,000 - $60,000 per year
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • Ongoing training and development opportunities to help you grow in your career
  • A dynamic and supportive work environment that encourages collaboration and innovation

About AppleOne

AppleOne is a well-known industry leader that values its employees and strives to create a positive and inclusive work environment. Our team is passionate about delivering exceptional results and making a real difference in the lives of our clients.



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