Assistant Store Manager
2 months ago
Lids Sports Group is a leading licensed sports retailer in North America, offering a wide range of fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. With over 1,200 locations domestically and 50+ internationally, including specialty concept stores for top brands and sports teams, we strive to provide an exceptional customer experience.
Job SummaryWe are seeking an experienced Assistant Store Manager to join our team. As a key member of our retail store operations, you will be responsible for fostering a positive and productive work environment, ensuring exceptional customer service, and driving sales results while minimizing loss.
Key Responsibilities- Manage store associates through thorough use of LIDS Training Programs, goal setting, and regular follow-up.
- Administer progressive steps of discipline, including verbal and written warnings, as needed.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards.
- Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks.
- Participate in LIDS Training Programs, adhere to set goals, and regular follow-up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates' direct compliance with established company policies, procedures, and guidelines.
- High school diploma or equivalent plus one year relative experience.
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to operate a computer and maneuver relative software programs.
- Ability to lift up to 50 pounds and climb a ladder.
- Standing required for up to 100% of the work time.
Assistant store managers can earn up to 45% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Assistant Store Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees are eligible for a full range of benefits, including Paid Time Off, health, vision, dental, and 401(k).
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