Executive Director of Operations and Governance
4 days ago
About the Opportunity:
We are seeking an experienced Executive Director of Operations and Governance to join our team at Meridia Recruitment Solutions.
About the Role:
The successful candidate will be responsible for leading our national operations and governance teams, overseeing recruitment processes, implementing firm policies, managing risk, and educating the firm about legal support services.
Responsibilities:
- Build a high-performing management team that drives national and local goals
- Oversee recruitment processes, ensuring top-quality staffing within approved headcount budgets
- Implement and execute firm policies, including compensation and rewards, employment, performance management, staff development, training, discipline, and termination
- Manage risk associated with employee relations situations, advising senior directors on implementation of disciplinary or termination procedures
- Educate the firm about the legal support services model
- Develop functional budgets and monitor expenditures to meet financial expectations
- Collaborate with senior managers to ensure robust candidate pools for deployment to practice support team roles
- Prioritize projects and provision resources based on firm goals
- Monitor feedback from lawyers and paraprofessionals regarding practice support teams, identifying key metrics to determine themes and trends
- Collaborate with national practice group leaders and regional managing partners to confirm appropriate support for partners and associates regionally/nationally
- Ensure execution of legal support efficiency projects, securing corporate commitment and buy-in
- Oversee contributions of continuous improvement committees, facilitating communication across stakeholders to support success
Requirements:
- Undergraduate degree in a related field such as business administration or human resources
- Minimum 10 years of professional experience in administration, with a minimum of 5 years in a supervisory or management position
- Experience in professional services (partnership), legal industry preferred
- Demonstrated experience in organizational change management and team building
- Proven problem-solving skills, analytical reasoning, and critical thinking
- Bilingual - French/English strongly preferred
- Demonstrated ability to work under pressure and manage tight deadlines
- Excellent oral and written communication skills
- Ability to maintain composure and a professional attitude in difficult situations
- Availability to attend events outside of core business hours as required
- Up to 25% travel to other offices required
What We Offer:
A competitive salary range of $120,000 - $160,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment.
Why Meridia Recruitment Solutions:
We are committed to equity, diversity, inclusion, and accessibility. Our client is an equal-opportunity employer, and we strive to create a workplace that values diversity and promotes inclusivity.
About the Location:
The role can be based in either Toronto, ON or Montreal, QC, with up to 25% travel required to other offices.
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