Operational Efficiency Specialist

6 days ago


Toronto, Canada Apex Systems Full time

Apex Systems, a global leader in IT services, is seeking an Operational Efficiency Specialist to join their team. This role is based in Downtown Toronto and offers a hybrid work arrangement.

The ideal candidate will have 3+ years of experience in a bank or related field, with a strong understanding of policies, procedures, and systems.

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience.

Job Description

As an Operational Efficiency Specialist, you will be responsible for reviewing and updating existing policies and procedures to ensure compliance with regulatory requirements and operational best practices.

  • Create and maintain accurate process maps to visualize and streamline branch workflows.
  • Identify opportunities for process improvement and implement solutions to enhance efficiency.
  • Manage the intake process for new requests and inquiries related to branch operations.

You will also prioritize and assign tasks to appropriate teams, track and monitor progress, and ensure timely resolution of intake requests.

Required Skills and Experience

The successful candidate will possess:

  • 3+ years of experience in a BMO branch or related role.
  • Strong understanding of policies, procedures, and systems.
  • Excellent organizational and time management skills.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite, particularly Excel.

This role requires a highly motivated and detail-oriented individual with a passion for process improvement.



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