Senior Manager for Operational Efficiency
3 weeks ago
The Senior Manager, Operational Effectiveness is responsible for providing process management support to optimize the overall efficiency of Global HR Services across all functional areas. This role identifies and implements process improvements that enhance employee experience and generate operational efficiencies and profitability.
Key Responsibilities- Provides process management support to optimize the overall efficiency of Global HR Services.
- Identifies and implements process improvements that enhance employee experience and generate operational efficiencies and profitability.
- Uses experience and direct client feedback to improve the quality of key processes that impact employees.
- Responsible for the implementation and sustainment of high complexity operational excellence strategies and plans.
- Analyzes the success of implemented strategies as well as current organizational processes.
- Contributes to the overall success of Global HR Services by ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team's business strategies and objectives.
- Post-secondary degree in Business, Operations, Science, or Engineering.
- Business acumen, information technology domain knowledge, and expertise in operational excellence.
- Lean and Six Sigma disciplines demonstrated through holding a formal designation (Lean Six Sigma Black Belt or Six Sigma Black Belt) is an asset.
- 3-5 years of leading operational excellence and/or continuous improvement initiatives.
- Structured thinking when solving problems and organizing work.
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