Front Office Supervisor at Hotel
6 days ago
We are seeking a highly skilled Front Office Clerk to join our team at Happy Day Inn. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.
Key Responsibilities:- Manage the front desk operations, ensuring efficient check-in and check-out processes.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Maintain accurate records of guest stays, including room assignments and payment details.
- Process cash and credit transactions, as well as handle guest payments and deposits.
- Collaborate with housekeeping and maintenance staff to ensure seamless guest experiences.
- Diploma or equivalent experience in hospitality or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Proficient in hotel software and systems, including property management systems (PMS) and point-of-sale (POS) systems.
- Able to work flexible hours, including weekends and holidays, and be on-call as needed.
- Familiarity with hotel policies and procedures, including those related to guest safety and security.
- Competitive salary range: $40,000 - $60,000 per annum, depending on experience.
- Opportunities for career advancement within the company.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
Please note that we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.
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