IT Infrastructure Support Specialist

6 days ago


Huntsville, Ontario, Canada Master Halco Full time
About the Role

We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Master Halco. As a key member of our technical staff, you will be responsible for providing top-notch support for our IT infrastructure, ensuring seamless operations and high availability.

Key Responsibilities
  • IT Infrastructure Support: Provide Level 1 and 2 technical support for our IT infrastructure, including hardware, software, and network systems.
  • Network and Systems Administration: Manage and maintain our network infrastructure, including LAN, WAN, and wireless networks.
  • Hardware and Software Support: Troubleshoot and resolve issues with hardware and software, including laptops, desktops, printers, and other peripherals.
  • Collaboration and Communication: Work closely with vendors, plant engineers, and other stakeholders to ensure smooth operations and resolve technical issues.
  • Security and Compliance: Implement network hardening measures to protect against cyber threats and ensure data protection.
Requirements
  • Education and Experience: Bachelor's degree in Computer Science, Information Technology, or related field, and 5+ years of experience in IT infrastructure support.
  • Technical Skills: Excellent knowledge of Windows Operating Systems, Active Directory, Office 365, VOIP, and collaboration tools. Cisco Certified Network Associate (CCNA) or other Cisco certifications preferred.
  • Soft Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
About Master Halco

Master Halco is a leading manufacturer and wholesale distributor of perimeter security and fencing solutions. We are committed to providing high-quality products and exceptional customer service. As a member of the ITOCHU Building Products Holdings, Inc. family, we value innovation, teamwork, and customer satisfaction.



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