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Training Coordinator

2 months ago

Longueuil, Quebec, Canada The Vertex Company Full time
Job Title: Training Coordinator - Health & Wellbeing Program

We are seeking a highly organized and detail-oriented Training Coordinator to support our Health & Wellbeing program. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong ability to prioritize tasks.

Key Responsibilities:
  • Provide logistical support for training events
  • Support and moderate classes delivered virtually
  • Communicate with instructors, suppliers, or event sponsors via email, phone, virtual and face-to-face meetings
  • Use Learning Management System (LMS) to schedule courses/classes, manage and update various types of enrollment processes and completions, and generate reports
  • Track and manage class/program information, requirements, and completion of tasks associated with event support
  • Promptly mitigate known and unexpected issues that could impact the timely and successful execution of a training event/program
  • Create training documentation updates (e.g., embedding survey questions into Training PowerPoint slides, creating step-by-step instructions for virtual class participants)
  • Work closely with the Health and Wellbeing team to collaborate on answering and finding solutions to specific training requests or needs and achieve optimal participation
  • Research potential speakers and trainers to answer specific requests or needs
  • Negotiate training course fees and contracts with the trainers or their affiliated agencies
  • When needed, arrange and schedule training rooms, instructors, catering, and required equipment when applicable
Requirements:
  • Bachelor's degree in business administration or equivalent
  • 1 or 2 years' experience in a similar position
  • Must possess excellent written and verbal business communication skills in French and English
  • Ability to follow defined processes, and work independently and as a team with minimal oversight
  • Ability to work with multiple projects simultaneously while taking care of all the necessary details
  • Ability to prioritize and self-manage work assignments in order to meet project deadlines, and cost expectations
  • Capacity to be highly time efficient in managing such projects to meet the customer deadlines and expectations
  • Ability to work in a fast-changing work environment
  • Must be proficient with all MS Office Suite applications and other standard office applications
  • Must possess excellent customer service and interpersonal skills with the ability to adapt to different types of audience
  • Experience running reports to provide status updates to customers
Asset:
  • Previous experience planning events (ideally training events) for internal or external customers
  • Experience with business Learning Management Systems
  • Ability to identify areas for continuous improvement in the work environment and processes

Note: Overtime and work on weekends/evenings may be required for a class set up/tear down and other event support. The ability to lift up to 25 pounds is an essential function of this job.