Document Control Manager
3 weeks ago
About the Calgary Stampede
The Calgary Stampede is a world-renowned organization that celebrates the people, animals, land, traditions, and values of the west. As a key member of our Events Operations team, you will be responsible for managing divisional documentation, creating job-specific training programs, and leading process improvement projects.
Key Responsibilities
- Partner with managers and front-line supervisors to understand their documentation, training, and process/procedure objectives.
- Evaluate and improve document control processes, ensuring proper versioning, tracking, and access control for all divisional documents.
- Implement and maintain a centralized document repository or document management system.
- Coordinate the review and approval processes for critical documents, ensuring compliance with internal and external regulations.
- Develop and maintain metrics and reports related to document management activities.
- Design and develop engaging learning experiences for employees.
- Collaborate with Subject Matter Experts to translate their knowledge into effective learning experiences.
- Use various tools to produce training content that promotes learning through self-study, practice, and performance support.
- Project manage several training programs and procedures, engaging directly with stakeholders and departments.
- Develop and measure assessment methods to ensure learner comprehension and application of knowledge.
Qualifications
The ideal candidate will be proactive, optimistic, and have experience delivering on multiple priorities. They will hold the following qualifications:
- Provide excellent guest service and consistently demonstrate professionalism.
- Experience in project management, training, and systems management.
- Post-secondary education specializing in project management, business administration, or hospitality.
- Proven track record of developing and successfully implementing document control, process improvement programs, and training materials.
- Exceptional consultation, presentation, and facilitation skills.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills and an ability to work effectively and build relationships at all levels in an organization.
- Experience in project management, building project timelines, and execution.
- Ability to work across teams with all levels of employees from leadership to management, supervisors, and front-line employees.
- Advanced knowledge of MS Office Suite, Articulate 360, LMS Systems, and Project Management Systems.
About the Calgary Stampede
The Calgary Stampede is a unique and exciting work environment that offers opportunities for advancement and employee training.
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