Pickleball Program Manager

1 week ago

Ajax, Ontario, Canada Life Time> Full time

Job Summary

The Pickleball Lead is responsible for overseeing the overall management and leadership of club pickleball programming, including open play, clinics, mixers, leagues, tournaments, and events. This role promotes pickleball offerings through member engagement and handles administrative tasks related to programming, such as scheduling, billing, and communication. The Pickleball Lead partners with the Corporate Racquet Sports leaders on strategic changes to the program and broader marketing efforts. This position also teaches revenue-generating on-court programs.

Key Responsibilities

  • Develops, sells, and teaches safe, professional, and exciting revenue-generating on-court programs.
  • Interacts with members through non-revenue-producing activities and off-court program promotion, including open play and intro to pickleball, information tables, coordinates marketing materials, and member communication.
  • Provides administrative oversight of the club's pickleball programming, including managing scheduling of programs, completing billing, and supervising staff.
  • May provide supervision to club pickleball staff, including working with the General Manager to scout and interview new pickleball staff team members, ensuring the completion of their training and onboarding.

Requirements

  • Thorough knowledge of the game of pickleball.
  • Experience teaching pickleball.
  • Pickleball teaching certification required within six months of hire.
  • Excellent customer service skills, friendly, outgoing, and positive attitude.
  • Experience planning and executing events.
  • Comfortable working with all age groups and building positive relationships with members and team members.
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Excellent communication, time management, and organization skills.
  • CPR and AED Certified.
  • Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.

Preferred Requirements

  • International Pickleball Teaching Professional Association (IPTPA), and/or Professional Pickleball Registry (PPR), and/or United States Professional Tennis Association (USPTA).
  • Experience with Life Time's internal scheduling software.

Life Time's Commitment to Inclusion

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.

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