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Head of Operations and Growth

1 month ago

Old Toronto, Ontario, Canada Probe Network Inc Full time
Transform Nightlife with Real-Time Technology

Probe Network Inc is revolutionizing the nightlife experience with a cutting-edge, real-time social club. As the Head of Operations and Growth, you will play a pivotal role in optimizing our operations and driving sales strategies to scale into new markets.

Key Responsibilities
  • Align business operations with our product roadmap and technical capabilities.
  • Spearhead college campus strategies to engage students and build brand loyalty.
  • Collaborate with the marketing team to develop initiatives that grow Probe's B2C side and deliver an engaging user experience.
  • Analyze KPIs to refine processes and improve acquisition and revenue.
  • Use insights to align business efforts with market needs.
  • Build and manage high-performance operations, sales, and growth teams.
  • Work closely with the technical team to align product and business efforts.
  • Manage relationships with nightclubs and event organizers, ensuring satisfaction and retention.
  • Build and nurture partnerships on college campuses to drive brand engagement.
Requirements
  • Proven experience leading operations and driving growth in early-stage startups.
  • Strong B2B sales expertise, with a track record of closing deals and building partnerships.
  • Expertise in B2C strategy development, preferably in collaboration with marketing teams.
  • Background in nightlife, social platforms, or events industries (preferred).
  • Strong data analysis skills with a metrics-driven approach to decision-making.
  • Exceptional leadership and communication abilities, with experience building and managing cross-functional teams.
  • Comfortable leading college outreach efforts and engaging with student communities.
  • Thrives in fast-paced, dynamic startup environments, capable of pivoting quickly based on feedback and new opportunities.
  • Willing to travel and temporarily relocate in the future if work requires it.
  • Network within the nightlife or events space, with connections to promoters, venues, or organizers.
  • Knowledge of AI-driven technologies or experience working with data-heavy products.
  • Previous involvement in scaling a B2C mobile platform or app-based business.
  • Experience launching and managing campus ambassador programs.
  • Understanding of CRM tools and sales automation platforms (e.g., HubSpot, Salesforce).
  • Proficiency in financial planning and forecasting tools to support strategic decision-making.
  • Fluency in multiple languages to support market expansion efforts.
  • Event planning or management experience that offers insight into the challenges faced by partners.
What We Offer
  • Impactful Work: An opportunity to redefine nightlife through cutting-edge, real-time technology and shape the future of social connections.
  • Performance Bonuses: We reward excellence with performance-based bonuses, ensuring that when we win, you win.
  • Travel & Expense Coverage: We'll cover the costs of business-related travel and expenses.
  • Dental care
  • Relocation assistance
  • Work from home