Head of Payment Operations for North America
3 days ago
We are seeking an experienced and motivated professional to lead our Global Payment Services team in North America as the Head of Payment Operations. The successful candidate will be responsible for overseeing all aspects of payment processing, including input, approval, and settlement of payments in accordance with internal control policies and established procedures.
Key Responsibilities:- Lead a high-performing team of payment operations staff, providing coaching, development, and performance management.
- Oversee all aspects of the payment operations lifecycle, including payment capture, processing, and settlement.
- Motivate and develop a high-performing team of payments professionals.
- Ensure adherence to internal controls, regulatory requirements, and industry best practices for payment processing.
- Ultimate responsibility for all payment processing functions.
- Ensure that payment errors are investigated and resolved promptly and accurately.
- Act as ultimate escalation point for team and ensure that critical issues are escalated in a timely manner to senior stakeholders.
- 8-10 years of payment processing experience, preferably within a global banking environment.
- 7+ years people management responsibilities.
- Proven track record of leading and motivating high-performing teams.
- In-depth knowledge of international payment processes, including clearing and settlement mechanisms.
- Strong understanding of regulatory requirements for payment processing (e.g., AML, KYC).
$120,000 - $180,000 per year, depending on experience.
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Senior Payments Operations Lead
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Head Chef Position in Nova Scotia
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