Senior Payments Operations Lead

1 week ago


Halifax, Nova Scotia, Canada MUFG Investor Services Full time
About the Role

As a Senior Payments Operations Lead at MUFG Investor Services, you will have the opportunity to take on a key leadership role in our Global Payments team. With a strong background in payment processing and team management, you will be responsible for overseeing all aspects of the payment operations lifecycle, including payment capture, processing/settlement, and payment investigations.

Responsibilities:
  • Lead a team of payments professionals in North America, providing coaching, development, and performance management.
  • Assume ownership of the Global Payment Services function in North America, working with partner areas to lead the migration of payment activities in line with agreed roadmaps.
  • Oversee all aspects of the payment operations lifecycle, ensuring adherence to internal controls, regulatory requirements, and industry best practices.
  • Implement and maintain efficient processes to optimize operational efficiency, minimize errors, and increase Straight-Through Processing (STP) rates.
About You

We are looking for an experienced leader with a proven track record of managing teams and driving operational excellence in a dynamic and evolving environment. Your strong understanding of international payment processes, including clearing and settlement mechanisms, as well as regulatory requirements for payment processing, will enable you to make informed decisions and drive results.

Requirements:
  • 8-10 years of payment processing experience, preferably within a global banking environment.
  • 7+ years of people management responsibilities.
  • Proven track record of leading and motivating high-performing teams.
  • In-depth knowledge of international payment processes, including clearing and settlement mechanisms.
  • Strong understanding of regulatory requirements for payment processing.
Benefits

We offer a competitive salary of $120,000 - $180,000 per year, depending on your level of experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as 401(k) matching and paid time off.



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