Business Operations Director

2 months ago


Saskatoon, Saskatchewan, Canada Rentokil Initial Full time
Job Summary:
Rentokil Initial is seeking a seasoned Operations Manager to oversee daily operations of pest control technicians in Saskatoon, SK or Winnipeg, MB. As a key member of the team, you will play a crucial role in providing superior customer service, achieving sales and revenue goals, and driving business growth.

About Us:
Rentokil Initial is the world's largest pest control company, renowned for its cutting-edge technology and uncompromising quality. We pride ourselves on being a trusted partner to leading brands across various industries, including manufacturing, distribution, retail, food service, and hospitality.

Key Responsibilities:
• Train, lead, and develop a team of service technicians to ensure exceptional service delivery.
• Collaborate with the sales team to drive business development and achieve revenue growth targets.
• Manage daily operations, including financial performance, client loyalty, and retention.
• Conduct regular quality control audits and adjust scheduled appointments for maximum efficiency.

Requirements:
• Bachelor's degree (preferred but not required).
• 3-5 years of management experience in customer-facing roles, preferably in pest control management.
• Proven track record of training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.
• Ability to obtain and maintain licenses/certificates as required by federal, provincial, and local regulations.
• Valid driver's license and ability to pass a motor vehicle record search.

What We Offer:
- Company car
- Company events
- Dental care
- Bonus Plan
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match up to 3.5%
- Vision care

Estimated Salary Range: $70,000 - $90,000 per annum, based on location and experience.
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