Multilingual Customer Service Representative

2 weeks ago


MontérégieOuest SaintAnicet, Canada Fed Supply Full time

Fed Supply, a leading employment agency specializing in supply chain, logistics, transportation, and customer service, is seeking a skilled Multilingual Customer Service Representative to join our team in the Greater Montreal area.

We're looking for a dedicated professional to work with a great client in the construction industry, located in Salaberry-de-Valleyfield.

Main Responsibilities:
  • Ensure the quality of information provided to customers, contributing to the company's image and reputation.
  • Monitor and validate exceptional transactions on a daily basis, whether declared or not, and draw up an analysis report to share information.
  • Participate in call center activities as defined by the Customer Service Supervisor.

We require candidates with excellent communication skills (English and French) and computer skills (an important asset), as well as customer service orientation, self-control, and the ability to multitask. Our ideal candidate will have completed a DES program and possess one to three years' experience in customer service.

The estimated salary range for this position is between $45,000 and $65,000 per year, depending on experience.

This role offers a unique opportunity to develop your skills and expertise in a dynamic environment, working with a diverse team of professionals who speak your language and operate in your world.



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