Bilingual customer service agent

2 weeks ago

MontérégieOuest SaintAnicet, Canada Fed Supply Full time

Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of supply chain and logistics experts speak your language and operate in your world.
Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of supply chain and logistics experts speak your language and operate in your world.
We're looking for a bilingual customer service agent to join a great team for our client in the construction industry, located in Salaberry-de-Valleyfield.

Main responsibilities:

- Welcoming and directing visitors: Greet visitors and customers with courtesy and professionalism. Answer basic questions and direct them to the appropriate people or departments.
- Office supplies management: Ensure an adequate stock of office supplies, place orders if necessary and manage inventory.
- Assist customers with account openings, updates, payments, complaints or information requests, by telephone, return e-mail or mail, or in direct contact with customers;
- Explain product sales conditions clearly and fairly.
- Conduct customer satisfaction surveys;
- Monitor and validate exceptional transactions on a daily basis, both declared and undeclared, drawing up analysis reports where necessary to share information;
- Participate in call center activities as defined by the Customer Service Supervisor;
- Other duties related to the position.
Skills required :

- Completed DES;
- One (1) to three (3) years' experience in customer service;
- Communication skills (English and French) and computer skills (an important asset);
- Customer service orientation and self-control;
- Ability to multitask;

  • Bilingual customer service agent

    1 month ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of supply chain and logistics experts speak your language and operate in your world. Hello, I'm Jérémy, recruitment...

  • Bilingual customer service agent

    4 months ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of supply chain and logistics experts speak your language and operate in your world. Hello, I'm Jérémy, recruitment...

  • Bilingual customer service agent

    2 weeks ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of supply chain and logistics experts speak your language and operate in your world. Hello, I'm Jérémy, recruitment...

  • Agent service clientèle bilingue

    3 months ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent service clientèle bilingue

    3 months ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent service clientèle bilingue

    2 weeks ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent service clientèle bilingue

    2 weeks ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent service clientèle bilingue

    2 weeks ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent service clientèle bilingue

    1 month ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent service clientèle bilingue

    3 weeks ago

    Montérégie-Ouest (Saint-Anicet), Canada Fed Supply Full time

    Bonjour, je suis Jérémy, consultant en recrutement pour Fed Supply, une agence de placement spécialisée dans la chaîne d'approvisionnement, la logistique, le transport et le service à la clientèle - offrant des emplois temporaires et permanents dans la grande région de Montréal. Notre équipe d'experts en chaîne d'approvisionnement et en logistique...

  • Agent d'assurance de dommages expert

    1 month ago

    Montérégie-Ouest (Saint-Anicet), Canada DIANE EGAN LANGEVIN EMPLOI RECRUTEMENT ET ASSOCIÉS INC. Full time

    Description du posteTu es un professionnel expérimenté dans le domaine de l'assurance de dommages des entreprises, en quête d'un nouveau défi ? Rejoins notre équipe dynamique et innovante pour occuper le rôle d'agent d'assurance de dommages expert.Compétences clésGérer son propre volume client et offrir un service de qualitéRecueillir les...

  • Bilingual Collections Agent

    3 months ago

    Saint John, Canada Randstad Canada Full time

    Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have excellent customer service skills? If so, this would be a great opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Collections Agent for a 12 month contract in Saint John NB. This is a hybrid role must go onsite 2 days per week on Mondays...

  • Customer Service Agent

    2 months ago

    Saint-Thomas, Canada Harnois Énergies Full time

    **HARNOIS ÉNERGIES IS LOOKING FOR A CUSTOMER SERVICE AGENT!** **Are you passionate about customer experience and helping others? We need someone like you! If you excel in communication, are a problem-solver and have an innate sense of service, you're just what we're looking for. Come and put your talent to work for our customers!**: **Harnois Énergies....

  • Customer Service Agent

    3 months ago

    Saint-Thomas, Canada Harnois Énergies Full time

    **HARNOIS ÉNERGIES IS LOOKING FOR A CUSTOMER SERVICE AGENT!** **Are you passionate about customer experience and helping others? We need someone like you! If you excel in communication, are a problem-solver and have an innate sense of service, you're just what we're looking for. Come and put your talent to work for our customers!**: **Harnois Énergies....

  • Customer Care Agent

    6 months ago

    Saint-Laurent, Canada Fiberlinks Textiles Full time

    **Customer Care Agent** **ROLE AND RESPONSIBILITY** - **This role consists of ensuring that all customer calls and requests are received, confirmed, and followed up to ensure unparalleled customer service. This includes the following functions**:_ - Retrieve and process all orders in the system and follow up with the external warehouse - Check the accuracy...

  • Customer Care Agent

    6 months ago

    Saint-Laurent, Canada Fiberlinks Textiles Full time

    **Agent au Service Client** **RÔLE ET RESPONSABILITÉ** - **Ce rôle consiste à s'assurer que tous les appels et demandes des clients soient reçus, confirmés et suivis pour assurer un service à la clientèle hors pair. Ceci englobe les fonctions suivantes**:_ - Répondre à toutes les demandes des clients soit par téléphone ou par courriel et...

  • Customer Service Agent

    6 months ago

    Saint-Hyacinthe, Canada Les Câbles Ben-Mor Full time

    The phone is your best friend? People always say they can hear you smile on the phone? Helping and being usefull is in your DNA? Our Saint-Hyacinthe office is looking for a Customer Service Agent! The Customer Service Agent answers the entering phone calls from customers, manages customer requests throughout the sales process. They identify and respond to...

  • Customer Support Agent

    4 months ago

    Saint-Laurent, Canada Service Instukem Ltee Full time

    **Receptionist** **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** **Main tasks**: Ø Welcome visitors who come to the office; Ø Follow-up of open sales orders and...

  • Customer Support Agent

    6 months ago

    Saint-Laurent, Canada Service Instukem Ltee Full time

    **Receptionist** **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** **Main tasks**: Ø Welcome visitors who come to the office; Ø Follow-up of open sales orders and...

  • Customer Service Agent

    6 months ago

    Saint-Hyacinthe, Canada Ben-Mor Full time

    The phone is your best friend? People always say they can hear you smile on the phone? Helping and being usefull is in your DNA? Our Saint-Hyacinthe office is looking for a Customer Service Agent! The Customer Service Agent answers the entering phone calls from customers, manages customer requests throughout the sales process. They identify and respond to...