Keyholder - Kiehl's Boutique Store

2 weeks ago


Vancouver, British Columbia, Canada Kiehl's Since 1851 Full time

Keyholder Opportunity at Kiehl's Since 1851

Kiehl's Since 1851, a renowned apothecary in New York City's East Village, is seeking a highly skilled Keyholder to join our team. As a Keyholder, you will be responsible for assisting the Store Manager in achieving sales goals, providing exceptional customer service, and maintaining a visually appealing store environment.

Key Responsibilities:

  • Accelerate customer retention and team education to enhance the in-store experience
  • Support regional and new store growth through store results
  • Uphold standards of customer service excellence, visual merchandising, and store operations
  • Lead and motivate team members to achieve productivity goals
  • Enforce company policies and procedures
  • Oversee team members in the absence of the Store Manager
  • Communicate business results to the management team
  • Perform open and close procedures for the store
  • Regular attendance and timeliness for all scheduled shifts

Requirements:

  • Retail and/or cosmetic experience preferred
  • Prior key holder experience preferred
  • Customer service experience
  • Communication skills
  • Analytical skills
  • Basic computer skills
  • Ability to work flexible hours, including nights and weekends
  • High School Diploma or GED required
  • Must be 18 years or older
  • Physical Environment: Ability to work on the sales floor for extended periods, walk up and down a flight of stairs, and lift up to 25 lbs. on a regular basis

Physical Environment: The Keyholder will be required to work in a fast-paced retail environment, standing for extended periods, and lifting up to 25 lbs. on a regular basis.



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