Keyholder - Kiehl's Boutique Store
4 weeks ago
Keyholder Opportunity at Kiehl's Since 1851
Kiehl's Since 1851, a renowned apothecary in New York City's East Village, is seeking a highly skilled Keyholder to join our team. As a Keyholder, you will be responsible for assisting the Store Manager in achieving sales goals, providing exceptional customer service, and maintaining a visually appealing store environment.
Key Responsibilities:
- Accelerate customer retention and team education to enhance the in-store experience
- Support regional and new store growth through store results
- Uphold standards of customer service excellence, visual merchandising, and store operations
- Lead and motivate team members to achieve productivity goals
- Enforce company policies and procedures
- Oversee team members in the absence of the Store Manager
- Communicate business results to the management team
- Perform open and close procedures for the store
- Regular attendance and timeliness for all scheduled shifts
Requirements:
- Retail and/or cosmetic experience preferred
- Prior key holder experience preferred
- Customer service experience
- Communication skills
- Analytical skills
- Basic computer skills
- Ability to work flexible hours, including nights and weekends
- High School Diploma or GED required
- Must be 18 years or older
- Physical Environment: Ability to work on the sales floor for extended periods, walk up and down a flight of stairs, and lift up to 25 lbs. on a regular basis
Physical Environment: The Keyholder will be required to work in a fast-paced retail environment, standing for extended periods, and lifting up to 25 lbs. on a regular basis.
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