Keyholder - Retail Sales Professional @ Kiehl's

3 weeks ago


Vancouver, British Columbia, Canada Kiehl's Since 1851 Full time

Unlock Your Potential at Kiehl's

Kiehl's Since 1851 is a renowned apothecary with a rich history in New York City's East Village. Our unique formulations feature natural ingredients sourced from around the world. At Kiehl's, we pride ourselves on our heritage of exceptional customer service and personalized attention. We believe in making a positive impact in our community, which is why you'll find unique philanthropic initiatives in each of our stores across the country.

Keyholder Opportunity

We're seeking a highly motivated and customer-focused Keyholder to join our team. As a Keyholder, you'll play a key role in assisting the Store Manager in achieving sales goals and providing exceptional customer service. Your responsibilities will include:

  • Delivering Exceptional Customer Service
  • Supporting Regional and New Store Growth
  • Maintaining Visual Merchandising and Store Operations Standards
  • Leading and Motivating Team Productivity
  • Enforcing Company Policies and Procedures
  • Overseeing Team in Absence of Store Manager
  • Communicating Business Results to Management Team
  • Performing Open and Close Procedures
  • Regular Attendance and Timeliness

Requirements

  • Retail and/or Cosmetic Experience
  • Prior Keyholder Experience
  • Customer Service Experience
  • Strong Communication and Analytical Skills
  • Basic Computer Skills
  • Ability to Work Flexible Hours, Nights, and Weekends
  • High School Diploma or Equivalent Required
  • Must be 18 Years or Older
  • Physical Environment: Ability to Work on Sales Floor, Walk Stairs, and Lift Up to 25 Lbs.


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