Full-Time Key Holder @ Kiehl's

4 weeks ago


Vancouver, British Columbia, Canada Kiehl's Since 1851 Full time

Unlock Your Potential at Kiehl's

Kiehl's Since 1851 is a renowned apothecary with a rich history in New York City's East Village. Our unique formulations feature natural ingredients sourced from around the world. At Kiehl's, we value courtesy and good manners, which is reflected in our personalized service. We believe in making a positive impact in our community through philanthropic initiatives in each of our stores.

Key Holder Opportunity

We are seeking a highly motivated Key Holder to join our team. As a Key Holder, you will assist the Store Manager in achieving sales goals and provide exceptional customer service. Your responsibilities will include:

  • Accelerating customer retention and team education
  • Supporting regional and new store growth through store results
  • Upholding standards of customer service excellence, visual merchandising, and store operations
  • Leading and motivating team productivity
  • Enforcing company policies and procedures
  • Overseeing team in the absence of the Store Manager
  • Communicating feedback on business results to the management team
  • Performing open and close procedures for the store
  • Regular attendance and timeliness for all scheduled shifts

Requirements

To be successful in this role, you will need:

  • Retail and/or cosmetic experience
  • Prior Key Holder experience
  • Excellent customer service skills
  • Strong communication and analytical skills
  • Basic computer skills
  • Ability to work flexible hours, including nights and weekends
  • High School Diploma or GED
  • Must be 18 years or older

Physical Environment

This role requires the ability to work on the sales floor for extended periods, walk up and down stairs, and lift up to 25 pounds on a regular basis.



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