Regional Account Manager

4 weeks ago

Oakville, Ontario, Canada ServiceMaster Full time

About the Role

ServiceMaster Restore is seeking a highly motivated and results-driven Regional Account Manager to join our business development team. As a key representative and liaison with industry stakeholders, you will be responsible for pursuing and developing business relationships within the region.

Key Responsibilities

  • Conduct all activities in accordance with ServiceMaster's corporate objectives
  • Strategic Sales/business development plan and execution
  • Work closely and effectively with the Disaster Restoration team
  • Promote the DR business strategies and key program initiatives
  • Maximize efforts with insurance companies, brokers, property management and collateral markets.
  • Manages all program accounts and facilitates dispute resolution to conclusion
  • Ensures tracking of account assignments, reporting and sales results
  • Organize and participate in industry-related events to support regional and national marketing activities
  • Promote and coordinate regional client training opportunities and other related continuing education sessions (CE)
  • Assist with HO Regional Meetings and other business-related workshops
  • Provide a monthly update on account management, sales &marketing activity, meetings, and industry events/ functions
  • Utilize the customer contact database (CRM) supported by corporate office
  • Responsible to align, coordinate and maintain budget
  • Effectively manage promotional and marketing expenses

About ServiceMaster Restore

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of essential residential and commercial services. More information can be found at servicemasterrestore.com and srmcat.com.

About ServiceMaster Brands

ServiceMaster Brands is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore, ServiceMaster Clean, Merry Maids, TWO MEN AND A TRUCK, Aftermath Services, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More HeroicTM. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

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