Front Line Service Worker

2 weeks ago

Ottawa, Ontario, Canada The Salvation Army Full time
Job Title: Part Time Front Line Worker

At The Salvation Army, we are seeking a dedicated and compassionate Part Time Front Line Worker to join our team at the Ottawa Booth Centre. As a key member of our staff, you will play a vital role in providing exceptional service to our clients and supporting the overall operations of the Centre.

Key Responsibilities:
  • Client Services: Provide accessible and available support to clients, identify their needs, and monitor their progress in working on goal plans.
  • Safety and Security: Implement emergency procedures, maintain radio contact with other residential services, and enforce Centre residency guidelines.
  • Support Services: Maintain records, check facilities on rounds, and attend to housekeeping duties.
Working Conditions:
  • This is a permanent part-time position working Saturday and Sunday from 7:30am to 4:00pm.
  • May deal with angry and abusive clients, encounter verbal abuse, and be required to deal with client overdose and other medical situations.
Qualifications and Education Requirements:
  • Relevant post-secondary education in social work or a related field.
Experience and Knowledge:
  • Minimum 1-3 years' experience working with hard-to-serve populations with addictions and/or mental health issues.
  • Knowledge of client community, community resources, and experience administering Narcan and/or Narcan training.
Skills and Capabilities:
  • Effective communication, both oral and written.
  • Effective interpersonal skills.
  • Some computer skills in word processing and database.
  • Bilingual (English and French) an asset.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation. We thank all applicants, however, only those candidates to be interviewed will be contacted. You must advise your managing supervisor of your intentions prior to submitting your application.

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