Computer Systems Specialist
4 weeks ago
We are seeking a skilled Computer Technician to join our team at THE RHEUMATOLOGY OFFICE INC.
Job SummaryThe successful candidate will be responsible for providing technical support to our staff, ensuring the smooth operation of our computer systems and networks. This is a permanent, full-time position working 32 hours per week.
Key Responsibilities- Provide technical assistance to staff members experiencing difficulties with computer systems and networks.
- Research and implement solutions to technical issues, consulting user guides and technical manuals as needed.
- Offer training and advice to staff on using computer systems and software.
- Maintain a log of problems and solutions for reference by other technical support analysts.
- Participate in the redesign of applications and software to improve efficiency and effectiveness.
- Provide business systems, network, and Internet support to staff.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
- Perform Web-server backup and recovery operations.
- Provide excellent customer service to staff.
- 1 year to less than 2 years of experience in a similar role.
- Permanent position.
- English language proficiency.
- 32 hours per week.
This is a hospital/health care establishment/health institution setting, requiring the ability to work under pressure and maintain attention to detail.
Personal Qualities- Client focus.
- Initiative.
- Organized.
- Team player.
- Ability to multitask.
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Computer Systems Specialist
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