Computer Systems Specialist

4 weeks ago


Calgary, Alberta, Canada THE RHEUMATOLOGY OFFICE INC. Full time

The RHEUMATOLOGY OFFICE INC. is seeking a skilled Computer Systems Specialist to join our team. As a Computer Systems Specialist, you will be responsible for providing technical support to our staff, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Respond to user inquiries and provide technical assistance to resolve computer-related issues
  • Consult user guides, technical manuals, and other documents to research and implement solutions
  • Provide training and guidance to users to improve their computer skills
  • Collect and maintain a log of problems and solutions for future reference
  • Participate in the design and implementation of new computer systems and applications
  • Provide support for business systems, networks, and Internet services
  • Set up and configure computer equipment for employee use
  • Perform backup and recovery operations for Web servers
  • Provide excellent customer service and support to our staff
Requirements:
  • College/CEGEP education in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Strong attention to detail and organizational skills
  • Ability to work as part of a team and provide excellent customer service


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